April 27, 2020
Dear CRG Watertown Community,
We miss you!
As you probably know, Massachusetts is still closed for non-essential business at this time. We are continuing to look for guidance from our State officials regarding a possible re-opening date. While we were hoping for more clarity by the end of April, the unprecedented nature of Covid-19 and the need for continued social distancing are providing little certainty about a new opening date. We would love to announce a concrete time for our community to return to climbing, but at this point it seems irresponsible to guess. Instead, we will continue to monitor the state and local authorities and let you know when anything important emerges with regard to reopening.
In the meantime, we cannot thank you enough for your continued support of CRG Watertown.
We hope you get to watch this thank you video from your Watertown staff:
We have been receiving non-stop emails, social media messages, and phone calls of support that help us feel so connected and grateful for YOU. Your continued financial support has allowed us to keep all of our salaried staff fully employed during the shut-down. That means we are still receiving our full paycheck, benefits and health insurance! In addition, your funds are helping us make necessary re-opening investments (like cleaning supplies, hand sanitizer, and PPE for members and staff) as well as honor our facility lease, utilities, and general maintenance. We cannot emphasize enough how your continued support is ESSENTIAL, more than ever, to reopening as a healthy and vibrant community! THANK YOU SO MUCH!!
We appreciate how hard it is to stay at home and flatten the curve and we hope that you’re finding creative ways to work out and stay connected during this time. Our staff miss the daily interactions they used to have with you, and we look forward to bringing you good news of reopening as soon as it is possible! Hang in there, be safe, and stay connected!
Manager, CRG Watertown
March 20, 2020
Dear CRG Watertown Community,
Since our shutdown announcement last week, the need for social distancing to prevent the rapid spread of COVID-19 has only become more important to our climbing community and society. While we cannot predict with any accuracy a date to reopen, we believe that it will be no earlier than May 1st, and we will continue to stay in touch as the situation evolves.
Since our announcement last week, the community response and support have been overwhelming. It has been truly humbling to see our community rally around us by letting us know how much this community means to you all. We have received emails, social media posts, and phone calls of support to affirm the importance of CRG in our members’ lives. The most common message is that our members will be here for us while we’re closed and ready to rebuild our community fabric as we re-open.
If you would like to support us and our staff during this difficult time, we humbly ask that you please consider keeping your membership active for the month of April. We realize that this would be a complete act of generosity and not at all expected or required. If you would like to cancel or freeze your membership, given the circumstances, please find the link in our recent email to members or on our website under “My Account”.
You may also consider supporting us via the purchasing of gift cards online.
Remember that we all need social connection during this time, so make sure you are reaching out to your family, friends, and climbing community online or over the phone!
We hope that you and your loved ones are all healthy and safe, and we look forward to rebuilding our incredible community with you in the near future.
Manager of CRG Watertown