Read on for answers to some of the most commonly asked questions we’ve heard about re-opening. Have a question that you don’t see below? Email us at email@example.com.
As of 12/13/2021, everyone must wear a mask in the facility, regardless of vaccination status per NY state regulations.
Please see the new policy set in place at ny.gov for all businesses in New York State.
I’d like to learn to belay. How do I reserve a lesson?
Belay classes are now open and can be booked here.
I forgot my mask! Do you have extra PPE?
Yes. We are currently providing complimentary disposable face masks as needed.
Can I bring my kids?
Yes, children who are old enough to wear face masks should do so. Children’s masks should fit snugly around the nose and mouth and should remain in place at all times with very little need for adjustments. One adult may not bring more than 3 kids under the age of 13, and adults are required to stay with their kids and supervise them at all times (unless kids are in a Climbing Program). Climbing has inherent risks, and parents/caretakers are responsible for their child’s wellbeing.
Is rental gear available?
Yes. At this time, we are encouraging everyone to bring their own gear. However, if you need rental gear, we will provide it.
Is loose chalk still allowed?
Yes, but we would encourage you to try out the liquid chalk placed conveniently throughout the facility. It works really well! Just make sure to let it air dry before touching any holds or pads. Liquid chalk cuts down on air particulates and has a high alcohol content to help keep your hands more clean.
Where can I go to take off my mask?
Outside would be best. If you are able to maintain 12 ft apart from those around you, discreetly pulling down your mask to take a sip of water is perfectly fine.
If I am a member, can I bring a guest?
Yes, members are welcome to use their once a month guest pass. it is completely free for first time visitors on a guest pass, and half-price for returning visitors.