Read on for answers to some of the most commonly asked questions we’ve heard. Have a question that you don’t see below? Email us at firstname.lastname@example.org.
How is the facility different after re-opening?
Some of the most notable changes are required face coverings for anyone who has not received a full COVID-19 vaccine, plenty of hand sanitizing stations, and increased air flow through the gym. We are also providing free liquid chalk to our guests.
I live with someone high-risk. What are you doing to minimize risk of COVID transmission?
We are closely following New York’s Sports and Recreation regulations which you can read about here.
I’d like to learn to belay. How do I reserve a lesson?
Belay classes have re-started! Sign up here.
I forgot my mask! Do you have extra PPE?
Yes. We are currently providing complimentary disposable face masks as needed.
Can I bring my kids?
Yes, children who are old enough to wear face masks should do so. Please supervise them to ensure they stay at least 6′ from other guests at all times.
Is rental gear available?
Yes. At this time, we are asking everyone to bring their own gear for sanitary purposes. However, if you need rental gear, we will provide it. After each use rental gear will be quarantined for 48 hours and sanitized appropriately.
Is loose chalk still allowed?
Yes, but we would encourage you to try out the liquid chalk placed conveniently throughout the gym. It works really well! Just make sure to let it air dry before touching any holds or pads. Liquid Chalk cuts down on air particulates and has a high alcohol content to help keep your hands more clean.
Where can I go to take off my mask?
Outside would be best. If you are able to maintain 12 ft apart from those around you, discreetly pulling down your mask to take a sip of water is perfectly fine.
If I am not a member, can I still come in?
Yes! Day passes and member guest passes are now available.
If I am a member, can I bring a guest for a first time visit?
Yes, members are welcome to use their once a month guest pass. It is completely free for first time visitors on a guest pass, and half-price for returning visitors.
Do I have to still maintain 6 feet apart if I am climbing with someone I live with or my significant other?
No. However, please make sure to respect the other guests in the facility and maintain at least 6′ apart from others in the gym.