Read on for answers to some of the most commonly asked questions we’ve heard for re-opening. Have a question that you don’t see below? Email us at firstname.lastname@example.org.
How will the gym be different after re-opening?
Some of the most notable changes are required face coverings, prominent signage, plenty of hand sanitizing stations, and increased air flow through the gym. We are also providing free liquid chalk to our guests. The cardio and free-weight stations have been rearranged to optimize social distance.
I live with someone high-risk. What are you doing to minimize risk of COVID transmission?
We are closely following New York’s Sports and Recreation regulations which you can read about here. We are also self-imposing a guest capacity far below the state’s requirement to ensure that all our visitors can maintain a distance well above 6′ apart.
I’d like to learn to belay. How do I reserve a lesson?
Our Belay class schedule can be found here. Classes require a reservation.
I forgot my mask! Do you have extra PPE?
Yes. We are currently providing complimentary disposable face masks as needed.
Can I bring my kids?
Yes. Kids hours are from 10 AM to 3:30 PM Monday through Friday, and 8 AM to 4 PM Saturdays & Sundays. We require at least 1 adult per per every three children, and do not allow non-participating children into the facility. Children must be at least 8 years old to boulder.
Is rental gear available?
Yes. At this time, we are asking everyone to bring their own gear for sanitary purposes. However, if you need rental gear, we will provide it.
Is loose chalk still allowed?
We encourage you to try out the liquid chalk placed conveniently throughout the gym. It works really well! Just make sure to let it air dry before touching any holds or pads. Liquid Chalk cuts down on air particulates and has a high alcohol content to help keep your hands more clean.
Where can I go to take off my mask?
Outside would be best. If you are able to maintain 12 ft apart from those around you, discreetly pulling down your mask to take a sip of water is perfectly fine.
If I am not a member, can I still come in?
If I am a member, can I bring a guest for a first time visit?
Do I have to still maintain 6 feet apart if I am climbing with someone I live with or my significant other?
No. However, please make sure to respect the other guests in the facility and maintain at least 6′ apart from others in the gym.
Is it possible to stay longer than my allotted time slot?
We ask that you talk to a front desk staff member and ask if it would be possible to stay longer. It will be up to their discretion based off the current occupancy and projected occupancy for the next time slot.