Manager

Availablility: Full Time

We are looking for an enthusiastic and dedicated individual to join our team as a General Manager!  As a Manager, you will manage day-to-day operations of your CRG location including staffing, membership, programs, events, route setting, payroll, communications, retail/rental gear, and facility maintenance; will lead by example to establish and foster a fun and welcoming environment; ensure a smooth flow of the operation and provide an outstanding CRG community experience.  

Responsibilities:

• Create a positive, inclusive environment for all employees, members and guests and ensure the smooth operation of the gym
• Reporting, meet goals, and oversee payroll and expenditures
• Outstanding customer service with clients
• Identify opportunities for operational improvement, marketing strategies, and overall policy implementation while communicating these to and collaborating with corporate staff
• Manage retail including adequate stock, accurate inventory and new products
• Manage staffing and scheduling including hiring, performance reviews and dealing with employee issues
• Ensure staff is trained, knowledgeable and able to support facility
• Ensure facilities and equipment remain clean, functioning and high quality
• Support incident reporting, safety reviews, and emergency situations
• Expert in all programs and options offered at CRG
• Plan and execute location and brand events including competitions, member nights and special events
• Maintain knowledge and understanding of climbing industry trends
• Other duties as required

Requirements:

• Flexible schedule – ability to work whenever necessary early mornings, nights and Holidays
• Prior management experience in climbing gym, fitness facility or retail setting
• 2+ years climbing required
• Ability to take initiative and make confident decisions with a strong attention to detail
• CPR/First aid certified a plus and CWI, AMGA or similar certification highly desired
• Approachable and energetic personality with ability to lead a team effectively
• Experience with Google Suite preferred
• Self-motivated to work self-directed and independent as well as a Team Player

We are an equal opportunity employer that is committed to diversity and inclusion.

Salary & Benefits:  

We offer a competitive pay based on experience plus great benefits including free gym membership and industry pro deals for all employees.  We offer full-time eligible employees paid time off, health & dental insurance, and 401(k) program with match.

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