Read on for answers to some of the most commonly asked questions we’ve heard since re-opening. Have a question that you don’t see below? Email us at email@example.com.
Do I need a reservation?
No. Currently we are at 100% capacity and reservations are not required.
I live with someone high-risk. What are you doing to minimize risk of COVID transmission?
We are closely following Massachusetts’ regulations which you can read about here.
I’m visiting from a non-low risk state. What do I need to know?
Please click here to read the most up-to date info on MA Travel Advisories.
I’d like to learn to belay. How do I reserve a lesson?
Belay Classes can be booked online here. Walk-in belay classes are not available.
What is the mask policy?
Per Hadley Board of Health requirements, masks must be worn by all persons inside our facility. For more info on the Hadley mask mandate, click here.
I forgot my mask! Do you have extra PPE?
Yes. Disposable face masks are available for $1
Can I bring my kids?
Yes. Children who are old enough to wear face masks should do so. Please supervise them to ensure they stay at least 6′ from other guests at all times.
Is rental gear available?
Yes. At this time, we are asking everyone to bring their own gear for sanitary purposes. However, if you need rental gear, we will provide it.
Is loose chalk still allowed?
If I am not a member, can I still come in?
Yes! Plan a visit.
If I am a member, can I bring a guest for a first time visit?
Yes, all members get one guest pass per month. First time guests are free; returning guests can get a discounted day pass.
Do I have to still maintain 6 feet apart if I am climbing with someone I live with or my significant other?
No. However, please make sure to respect the other guests in the facility and maintain at least 6′ apart from others in the gym.